Our Business Intelligence Analysts provide the appropriate BI technology, design and data architecture. They capture the Voice of the Customer (VOC) and translate problems into Critical Customer Requirements (CCRs). They align the Stakeholders on KPIs and Operational Definitions and document the Functional Requirements.
Our BI Engineers apply the framework and deliver the solutions to resolve the problems identified by the Business Intelligence Analyst. They implements the data landscape using best practice architecture. They provide end-user self-service training and support as needed.
Our BI Project Managers Provide the framework for successfully breaking down and delivering the BI Solution. They establish the appropriate level of communication and documentation for the Stakeholders. They provide a Communication Plan and drive collaboration and teamwork for Continuous Process Improvement (CPI).